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WEBINAR: CHART A NEW COURSE WITH CHANGE MANAGEMENT, COURTNEY KEARNEY & CHAZ ROSS-MUNRO
Although change is constant, rolling out a new technology tool or process can really meet a lot of resistance at most organizations. In this session, Chaz Ross-Munro and Courtney Kearney will leverage their experience from hundreds of CRM implementations to discuss how to successfully roll out a new technology tool and/or process. Change doesn’t have to be painful, but it does require a strategic approach to ensure it’s a success. In this session, you’ll learn why employees may be resistant to change, how to help your employees overcome their fear of a “new” tool or process, and how to effectively implement these types of changes to small, medium, and large firms.

Your Captains:
Courtney Kearney, CPSM, Founder and Owner, CKearney Consulting, Chaz Ross-Munro, CPSM, Professional Services Manager, Cosential,

Jul 10, 2020 11:30 AM in Eastern Time (US and Canada)

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